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Good Day All,
I ordered my General XP 4 1000 Deluxe in Tan April 9 2021. I was just informed that the 2021 is no longer available and I will be bumped to a 2022 model. But the Military Tan is no longer available. I am pretty upset with Polaris telling me I cant have what I ordered and to "take it or leave it".

I am currently working with my deal his Polaris rep and Polaris to ensure that I get what I ordered. I do not want a new color I want what I ordered. I am also considering canceling my order and buying from a competitor.
 

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Crossposted to another thread here also:

Finally just called Polaris directly.
I ordered April 28th. NE/SD area.
They told me it is showing as a 2022 now. The only thing he said was that it has not been officially released, so don't expect it before Sept.
The only good news; It is showing as "Ghost White" right now, but he told me I could visit with my dealer when things get a little further along and they can change the color at no cost. I prefer the white anyway.
 

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Wow, that is awful nice of them giving you the option to change the color at no charge! LOL
 

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Need a favor from you fellow owners...
Can anyone who either has one on order or has received a 2021 xp4 in military tan please post dates and location. Date of purchase and date you got it and location and those of us still waiting. Just a genral region not looking for your address just information please
I ordered from largest dealer in Colorado 3/25/21 and still no movement. Just spoke to dealer, no news at all
 

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I just spoke with Polaris direct, I ordered Tan XP4 delux with ride command on March 25th. Order showed as “not Planned”. Looks like it will be switched to 2022 model but not expected till late fall. Just sick
 

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Just got off the phone with my dealer then with Polaris Owner Connections, in a recent post I joked about the Magic 8 Ball being used to answer our questions, well that just happened……wait for it…….Ask Again Later (call next week and maybe we will have some info for you) was literally what I got. The rep told me “You have no ship date & I don’t know if you will be moved to a 2022 (or a 2023, 2024, 2025, 2026…….my words). So that’s where I’m at, no end in sight & zero info!
The rep also stated for what it’s worth, that there was no way that someone ordered (a military tan XP4) after me & got theirs already, he said it didn’t happen, what is more likely is that the dealer already had one coming, gave them that one & will simply sell the new one (that the customer ordered) when it comes in.
 

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2021 General XP4
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Just got off the phone with my dealer then with Polaris Owner Connections, in a recent post I joked about the Magic 8 Ball being used to answer our questions, well that just happened……wait for it…….Ask Again Later (call next week and maybe we will have some info for you) was literally what I got. The rep told me “You have no ship date & I don’t know if you will be moved to a 2022 (or a 2023, 2024, 2025, 2026…….my words). So that’s where I’m at, no end in sight & zero info!
The rep also stated for what it’s worth, that there was no way that someone ordered (a military tan XP4) after me & got theirs already, he said it didn’t happen, what is more likely is that the dealer already had one coming, gave them that one & will simply sell the new one (that the customer ordered) when it comes in.
I can atleast say that with our dealer, they had one ordered but not sold when we showed up in March and we put the deposit on it to purchase it.
 

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Just got off the phone with my dealer then with Polaris Owner Connections, in a recent post I joked about the Magic 8 Ball being used to answer our questions, well that just happened……wait for it…….Ask Again Later (call next week and maybe we will have some info for you) was literally what I got. The rep told me “You have no ship date & I don’t know if you will be moved to a 2022 (or a 2023, 2024, 2025, 2026…….my words). So that’s where I’m at, no end in sight & zero info!
The rep also stated for what it’s worth, that there was no way that someone ordered (a military tan XP4) after me & got theirs already, he said it didn’t happen, what is more likely is that the dealer already had one coming, gave them that one & will simply sell the new one (that the customer ordered) when it comes in.
Yeah they've been super stingy on the phone. Must be following some strict instructions from corporate.

Jbelectric and BREWKREW - did you order your unit with Ride Command? I pressed my dealer last month too, saying Polaris was just pushing out dates endlessly. And my rep said he had just gotten an XP4 Tan with RC in for a different customer. This was first week of June. So not sure if they're prioritizing RC units on the assembly line, but it did give me hope that tan units were trickling in.

Hence my comments on the other waiting game thread...I can see area/side of country (esp if they have multiple assembly factories), RC or not, Deluxe XP or not, G2 vs G4 -- just affecting it's place on various assembly lines.

Either way, it seems some signs of activity as of late of these things actually getting made and getting out. YAY - to be grateful for a one year old machine ;) Sometimes I wonder why I'm such an avid Polaris fan...
 

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Yeah they've been super stingy on the phone. Must be following some strict instructions from corporate.

Jbelectric and BREWKREW - did you order your unit with Ride Command? I pressed my dealer last month too, saying Polaris was just pushing out dates endlessly. And my rep said he had just gotten an XP4 Tan with RC in for a different customer. This was first week of June. So not sure if they're prioritizing RC units on the assembly line, but it did give me hope that tan units were trickling in.

Hence my comments on the other waiting game thread...I can see area/side of country (esp if they have multiple assembly factories), RC or not, Deluxe XP or not, G2 vs G4 -- just affecting it's place on various assembly lines.

Either way, it seems some signs of activity as of late of these things actually getting made and getting out. YAY - to be grateful for a one year old machine ;) Sometimes I wonder why I'm such an avid Polaris fan...
I will say that when I ordered on April 28 I did not want the RC, but when she put the order for a tan the only option was with RC at that time.
 

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Discussion Starter · #51 ·
Just got off the phone with my dealer then with Polaris Owner Connections, in a recent post I joked about the Magic 8 Ball being used to answer our questions, well that just happened……wait for it…….Ask Again Later (call next week and maybe we will have some info for you) was literally what I got. The rep told me “You have no ship date & I don’t know if you will be moved to a 2022 (or a 2023, 2024, 2025, 2026…….my words). So that’s where I’m at, no end in sight & zero info!
The rep also stated for what it’s worth, that there was no way that someone ordered (a military tan XP4) after me & got theirs already, he said it didn’t happen, what is more likely is that the dealer already had one coming, gave them that one & will simply sell the new one (that the customer ordered) when it comes in.
I will say that when I ordered on April 28 I did not want the RC, but when she put the order for a tan the only option was with RC at that time.
no ride command on mine I ordered Jan 5. Tan xp4. I have been reading a lot about quality issues so once all of us take delivery go over it with a fine tooth comb is my advice
 

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no ride command on mine I ordered Jan 5. Tan xp4. I have been reading a lot about quality issues so once all of us take delivery go over it with a fine tooth comb is my advice
This is one place I will seriously consider the extended warranty. First I am going to try to squeeze them for it since we are talking no sooner than sept delivery and not much action in the winter.
Though I have come to understand from other posts Polaris doesn't really stand by their warranties very good?
 

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Discussion Starter · #54 ·
So big news I actually got an xp4 in tan it’s waiting to be shipped distribution center but I ordered mine in Jan. The Polaris rep was wrong for those of you waiting I would call Polaris directly to see if it is getting bumped to a 2022. Probably see it in 2-3 weeks still then my dealer has to put it together with my accessories that have been ordered for six months so I’m guessing early to mid august before I get it
 

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So big news I actually got an xp4 in tan it’s waiting to be shipped distribution center but I ordered mine in Jan. The Polaris rep was wrong for those of you waiting I would call Polaris directly to see if it is getting bumped to a 2022. Probably see it in 2-3 weeks still then my dealer has to put it together with my accessories that have been ordered for six months so I’m guessing early to mid august before I get it
Congratulations, that gives me some hope!
 

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Yeah they've been super stingy on the phone. Must be following some strict instructions from corporate.

Jbelectric and BREWKREW - did you order your unit with Ride Command? I pressed my dealer last month too, saying Polaris was just pushing out dates endlessly. And my rep said he had just gotten an XP4 Tan with RC in for a different customer. This was first week of June. So not sure if they're prioritizing RC units on the assembly line, but it did give me hope that tan units were trickling in.

Hence my comments on the other waiting game thread...I can see area/side of country (esp if they have multiple assembly factories), RC or not, Deluxe XP or not, G2 vs G4 -- just affecting it's place on various assembly lines.

Either way, it seems some signs of activity as of late of these things actually getting made and getting out. YAY - to be grateful for a one year old machine ;) Sometimes I wonder why I'm such an avid Polaris fan...
Mine was ordered NON-RC, if it comes in that way I won’t care at this point……****, if it comes in without shocks I will find my own. Polaris-Just send it!
71302
 

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Discussion Starter · #57 ·
Brewcrew call Polaris customer service directly and ask to talk to a tier 2 specialist they should know if it’s getting built as a 21 or 22. It’ll show up on there portal.
 

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2022 General XP4 Deluxe RC - Ghost White
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Ask for Danny he has been the most honest to me explain your situation and ask if your getting a21or 22
Or Conner. He's been super straight with me about the issues, well as straight as corporate will let him be anyway.

Was told seats have been the biggest issue. Makes sense to me, with the limited info we have been told. We know G2's have been trickling in with a sporadic sprinkle of G4's for good measure. If they only have 2 seats on the shelf, are they gonna throw them in a G4 that's gonna sit in a lot and take up space for an indefinite amount of time, or are they gonna put them in a G2 and get it to a customer?

Sucks for us G4 folks that are stuck in limbo, but hopefully things have settled down. I saw that chips are starting to show up to manufactures, specifically Ford and Chrysler/Fiat/Stellantis. So maybe where getting through this thing.

My heart goes out to you folks that have been waiting since December/January. Makes my measly 6 weeks seem like nothing. Hang in there!
 
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